Here are all of our testimonials from our wonderful customers.
''Hi Lynne
My awards have arrived today
Had a look at them
They're amazing! The thought of having them with a week to go til the awards night was hard enough but to see them so good!
Thank you ever so much and I'll be sure to use you again! Thank you again!''
Liam
''The parcel with the Trophy arrived yesterday – it look´s perfect … as expected. Thank you!
Greetings and best regards from Austria,''
Peter
"Well done, just received our grandson's birthday tankard in under 24 hours - brilliant service from BRT and many thanks to you all."
Jim & Marianne Robbens.
"Thank you so much; the medals arrived safely and will bring much excitement to the children tomorrow at our School Summer Fete.
I noticed the page of testimonials on your web page and know great Customer Service when I hear, feel and receive it...on this occasion I was just a small order in comparison to those I could see, nevertheless you worked hard to make sure you fulfilled my order at very short notice and were so friendly and accommodating in the process. I worked for many years as a manager in a large company where customer service was and is the key to its’ success....your kind of service can and does make the difference for all concerned and stands out in it’s friendliness.
My many thanks,"
Jill Muir.
"I'd just like to say thank you for good service and quick turnaround on my order.
The engraving on the glass came out really well and they went down very well, as did the trophies.
Thanks for your help."
Andy.
I received the engraved Pocket Watch today and I would like to say a very big thankyou. Just like the other Pocket Watch I ordered from you a couple of years ago, it's a Christening gift for our second Grandson and it's very beautiful and the engraving is brilliant!
Hi,
I’d just like to say in an age of really rotten service you provide the brilliant opposite, well done.
Many thanks,
Chris
Hi,
"I just wanted to thank you for your assistance. The bowl arrived today and it is beautiful! My boss was very impressed both with the service and the quality."
"We don’t have any more 30 years service for a couple of years, but you can rest assured we will come back to you!"
Thanks again.
Best regards,
Karen Kent
"I received my order from you yesterday & I would just like to say how absolutely delighted I am with the item, as I'm sure everyone else will be !!"
"Thank you very much for your excellent service & perfect item !!"
S.C.A.R.
Hi,
"I just wanted to say a big "thank you" to you and your team for working so brilliantly with us again this year. The trophies looked amazing as ever and the medals really impressed everyone. Fantastic job!
I appreciate how patient you are with us and would like to thank you personally for being so calm. Always nice to feel safe when you are organising a big event! No doubt I will be contacting you again next year or if we should need anything before then.
Weather is glorious and I do hope you enjoy the sunny weekend."
Kind regards,
Louise Ludlam, Talent Manager, Jamie's Italian.
"Would like to say Thakyou for your swift service and delivery of the trophy I ordered. If in future I need another will definitely order .another from your good selves . Will also recommend you to anyone else needing a trophy or cup ."
Yours truly M Coleman
"Dear Lynne,
The trophies arrived last week and they look great! They were exactly what I was looking for.
I just wanted to thank you for helping me out and sorting out the order so quickly. I really appreciate it. Many thanks!"
Kind regards,
Katharina
"Good afternoon, Violet.
I just wanted to drop you a quick email to let you know that the awards I ordered arrived safely yesterday.
I wanted to thank you as i was so pleased with the quality of the awards and the engraving, they’re even better than I had hoped.
I also wanted to thank you for the exceptional service I received – from your help ordering, to the lady i spoke to in the accounts department, adding another award last minute and the courtesy call from your engravers to ensure the awards were despatched on the day agreed.
Please pass on my thanks to everyone involved."
Kind Regards
Kelly
"Dear BRT Group Customer Service Team,
Early today I received my personalized order of four trophies via Parcel Force. Thank you so much for the beautiful job you did in creating these important recognitions for my students. They are quite impressive-looking, and because they were obviously packed with great care, they arrived safely and in perfect condition. I am very pleased with the quality of the work, materials and service I've received from your company, and I intend to continue conducting business with you because of my high level of satisfaction.
Kudos to the BRT Group Customer Service Team, and the entire work force at Trophies2U.
Kindest regards"
More testimonials available at request, or if you are a satisfied customer and would like to submit your own testimonial email us at : enquiries@brtgroup.co.uk