Customer Testimonials

Just wanted to say thank you- the items arrived today ahead of schedule and in perfect condition. They are all flawless, and I've had an altogether excellent experience dealing with BRT. London Dragons will no doubt use you again in the future. 

Thank You!

Bobby

Good Afternoon ,

I've just received my second order from you and I wanted to say how pleased I am with the service.

Great choice of trophies , good quality , despatched safely and quickly. Great service.

Many thanks

Clive

Chair

CATFC

Hi there, I wanted to leave a comment for the testimonials following a recent order.

I wanted to say a big thank you to BRT, and in particular Helen, for helping us with a quick turnaround from order to delivery of beautiful plaques for our graduating scholars. We'll continue to order again next year!

Superlative service - John (Wishaw)

I recently purchased a trophy from Trophies2U which was exactly what I was looking for and excellent value.  This is was well packaged and posted promptly.  I also needed an engraved plate but unfortunately, when the trophy arrived, the plate was askew.  My attempt to remove it and realign it damaged the plate but Lynne Lolley at Trophies2U was fantastic and sorted this out quickly and efficiently, definitely going the extra mile by send two replacements, one by special delivery so I was able to present the trophy on the day.   She was so patient and helpful and I want to record my very positive experience.  I can recommend this company highly as one who takes customer satisfaction very seriously.  Thanks Lynne!

The medals have arrived and just wanted to say how fantastic they are! Much better than I ever imagined.

Thanks so much for all your help with this... it’s all been worth it and we have raised around £700 for Macmillan with our virtual challenge!

We have used Lynne Lolley and the team at Trophies 2 U for a number of years now for our awards dinner and always find them great value for money whilst at the same time providing incredible service.  Recently we placed an order with a challenging turnaround time and Lynne and the team did not let us down.  Usual service and pricing with an amazing lead time.  If you are looking to order trophies then I can highly recommend this team.  Thank you and well done.

Helen and her team were a pleasure to work with. Considering this was our first venture with her, Helen made the process, from the first call, an easy one. For our match, we needed two full kits, in various sizes, and trophies for the victors: I thought this would be the most challenging part of organising our event, but Helen’s professionalism and dedication meant I didn’t suffer sleepless nights! I would recommend her and her company, and I look forward to working with her in the future.

I am writing to thank Lynne for her expertise, friendly service and coming to the rescue for Redditch Round Table in our hour of need.

Lynne and her team were incredibly accommodating given the urgency of the situation and discussed various options with us in a relaxed and friendly manner.

The approach Bromsgrove and Redditch Trophies take is simple, clear and gave me the utmost confidence we were in safe hands.

I cannot recommend Lynne and her team highly enough to anyone in need of sports trophies, corporate awards and personalised gifts for your team.

Thank you.

I just wanted to drop you a line personally to thank you so much for going above and beyond on our behalf. I was so impressed at the trouble you went to  - when you had successfully met your own deadline – to ensure that the Jamie’s Italian trophies reached us on time....which of course they did and were presented with aplomb by Jamie Oliver himself! If there are any good photos which show him presenting the trophy clearly, I will email them to you as a record of your achievement.

Sarah and I were saying that we should have asked you to re-engrave the 'Supplier of the Year' trophy with your own name!

Without the trophies our evening would ended with rather less of a flourish so thank you for contributing massively to a really successful event.

P.S. The trophies looked absolutely lovely, by the way!

We have received our order now, thank you for the speedy delivery. They look fantastic, thanks so much for all your help!

Dear Lynne,

I am just dropping you a line to say thank you for the personalised mugs that you have created for us.

We asked you to provide us with a way of reminding our clients what their business goals for this year are and we have been really impressed by what you have managed to produce- almost as impressed as our clients! You successfully managed to get both our company logo and client company logo as well as their specific business goal onto a mug and they have been gratefully received by everybody that we have sent them to. Now they will be focused on their business goals even while having a cup of tea!

I would not hesitate to recommend your services to friends and colleagues who are in need of a similar service or who want a WOW! present to give for an occasion.

Many thanks, 

Andrew James

CAB Studios based in the Midlands and London is a one of a kind business community for talented individuals across technology, creativity and innovation. We partner awesome brands like Jamie Oliver and Brewdog to make some of the worlds most truly amazing customer experiences, apps and products.

We wanted our new awards to represent our strong culture, values and our brand. As the name suggests - CAB Is a vehicle for creating customer journeys and all of our people are considered drivers of our clients business needs. We are all cabbies and we wanted to represent this in our new annual awards ceremony - the CAB AWARDS.

We worked with the BRT Group to identify a series of unusual Trophies of the highest quality. Working directly with Helen Jinks she was able to locate a fabulous heavy weighted steering wheel on a hardwood base, a silver plated piston on a matching base, a solid large cup with a sparkplug on the top and a stunning plate, all of which was branded with our identity. It was not an easy brief but Helen was magnificent in locating these quality items and delivering them on time. The customer service was excellent and I could not recommend this company and team enough. Our ceremony was a true success and the Cabbies were thrilled to receive such quality awards that will stand the test of time. 

"On behalf of Young Lives, the young people of Cambridgeshire and myself, I would like to extend a HUGE thank you to you all for the assistance you gave us recently.

I can't begin to tell you how delighted we all were to receive our order and to see first hand what you had created for us or indeed about the faces of the recipients, who I don't honestly think anticipated receiving anything so professional!

Your attention given to our order was faultless and left me feeling as if we were your only customer, which at a time when I was under great pressure, made my task so much easier, so it will be our pleasure to bring our business to you in the future and to recommend you to our members."

"Thank you for the trophy - our winner is thrilled with it and already doesn't want to hand it back next year!"

Your award has arrived safely and is superb!

Thank you again for supporting our endeavours.

"Just to let you know that the trophies have arrived and that we're really, really happy with them. They look fantastic!"

"Just an e-mail to say the award has arrived. We are totally delighted with it, it looks great! Thanks for sorting it so quickly for us."

"Many thanks for the ribbon and everyone loved the trophies, they thought they were great. Thanks so much for your professional and helpful attitude"

"Hi to all at BRT Trophies,

The Eagle has landed and can I say what an excellent job you have done.
Firstly to source the Rose Bowls which nobody locally could do for me, but also for the engraving on both the glass with our logo and the inscriptions on the bases.

An excellent job, well done!"

"Thank you so much for your excellent service and keeping me up to date; it is really appreciated."

Here are all of our testimonials from our wonderful customers.

''Hi Lynne

My awards have arrived today

Had a look at them

They're amazing! The thought of having them with a week to go til the awards night was hard enough but to see them so good!

Thank you ever so much and I'll be sure to use you again! Thank you again!''

 Liam

''The parcel with the Trophy arrived yesterday – it look´s perfect … as expected. Thank you!

 Greetings and best regards from Austria,''

 Peter

"Well done, just received our grandson's birthday tankard in under 24 hours - brilliant service from BRT and many thanks to you all."

Jim & Marianne Robbens.

"Thank you so much; the medals arrived safely and will bring much excitement to the children tomorrow at our School Summer Fete.

I noticed the page of testimonials on your web page and know great Customer Service when I hear, feel and receive it...on this occasion I was just a small order in comparison to those I could see, nevertheless you worked hard to make sure you fulfilled my order at very short notice and were so friendly and accommodating in the process.  I worked for many years as a manager in a large company where customer service was and is the key to its’ success....your kind of service can and does make the difference for all concerned and stands out in it’s friendliness.
My many thanks,"

Jill Muir.

"I'd just like to say thank you for good service and quick turnaround on my order.

The engraving on the glass came out really well and they went down very well, as did the trophies.

Thanks for your help."

Andy.

 Hi,

 I’d just like to say in an age of really rotten service you provide the brilliant opposite, well done.

 Many thanks,

 Chris

Hi,

"I just wanted to thank you for your assistance.  The bowl arrived today and it is beautiful!  My boss was very impressed both with the service and the quality."

"We don’t have any more 30 years service for a couple of years, but you can rest assured we will come back to you!"

Thanks again.

Best regards,

Karen Kent

More testimonials available at request, or if you are a satisfied customer and would like to submit your own testimonial email us at : enquiries@brtgroup.co.uk