Delivery Information

Everyday Service

Our standard delivery time is 5-7 working days from the date we receive your order. We also offer an express service which, subject to stock, can be despatched within 2-4 working days of receiving your order We will advise you if any of our products are out of stock and offer alternatives where possible.

We use DHL next working day delivery from the day it is despatched from ourselves.   This allows us to track your order to your door, making sure it arrives on time and in perfect condition. For larger orders, see below. 
We can offer a Saturday service at an extra cost. Please contact us: enquiries@brtgroup.co.uk for details prior to ordering. Deliveries are not made on Sundays or Bank Holidays.

Please bear in mind that whilst most of our deliveries arrive the next working day, their are always exceptions such as bad weather, vehicle issues that may delay the delivery when circumstances are out of DHL control.  We always advise our customers to order in advance but should you need to use the express delivery service always request it at least 24 hours before the order is required to avoid disappointment should unforseen circumstances occur.  If you have any concerns, please always ring our customer service team as we are here to help you

Large Orders

If you are a sports club, school or corporate organisation, we can supply large orders at the right price for you. Contact us for a free quote. View our testimonials page to see what our customers think. 

Free Delivery on Orders over £150

To help keep costs down for you we can offer FREE delivery (to mainland UK/excluding engraving charges) for those orders placed on line.  Large orders will be sent via overnight carrier and tracked for your peace of mind. All services require a signature and we will email you on the day your order is dispatched. Please have someone available to sign for your parcel.

Please Note 

Deliveries may be delayed due to adverse weather conditions.

Please state when ordering the latest date you require your order to be delivered and we will try our best to accommodate your request. Should you require further information, call or email us and any of our team will be happy to help.