Discount on all orders over £150 ... the more you spend, the bigger the discount!

Shipping & Delivery

Shipping & Delivery Information

FREE Delivery on online orders over £150!

Standard Service (excluding non-standard postcodes shown below)


Standard Service

UK addresses (excluding non-standard postcodes shown below)

Express Service

UK addresses (excluding non-standard postcodes shown below)

Collection from Shop

Based in Redditch, Worcestershire. (Not a local shop pick-up point)

Our Standard Service offers a lead time of 5-7 working days from the date we receive your order. It will then be shipped using DHL Next Working Day Delivery Service.

If required, we can also ship on a before 10:30am, before 12 noon, and Saturday delivery. Please email enquiries@brtgroup.co.uk for the additional costs.

£7.95

Our Express Service offers a lead time of 2-4 working days from the date we receive your order. It will then be shipped using DHL Next Working Day Delivery Service.

If required, we can also ship on a before 10:30am, before 12 noon, and Saturday delivery. Please email enquiries@brtgroup.co.uk for the additional costs.

£15.95

If you are local to our shop, you have the option to collect from our premises, based in Redditch Worcestershire. Please allow 4 working days from the date we receive your order for this option. We will advise by email or phone when your order is ready for collection.

Collection from our shop is available on Tuesday-Saturday only, our shop is closed on Monday’s and Sunday’s. 

FREE OF CHARGE


Postcode Zone Map and Price Guide

Use the below DHL Post Code Map and information guides to find our prices to your postcode

Postcode zone list

Zone A + Zone B is £7.95 per parcel (exception of Isle of Wight and Scilly Isles)

Isle of Wight and Scilly Isles (Zone A’s) are additional – (Tr21 to Tr25 inclusive and Po39 to Po41 inclusive are totals of £19.95)

Zone C is £24.95 per parcel

Zone D is £29.95 per parcel

Zone E is classed as an International Delivery, please see more information below

DHL Zone Map

International Deliveries

We are more than happy to delivery to International addresses - simply add your items to basket, proceed to checkout, select the country for the delivery address and click the "Request a Shipping Quote" button. We will then email the shipping cost to you, along with a link to your basket, allowing you to proceed with your order. Alternatively, please call 01527 400092 or email enquiries@brtgroup.co.uk, or use the button below to request a quote.


Useful Information on Shipping & Delivery

Required by Date

At checkout, you will be prompted to select a “Delivery Required by Date” using the calendar.

We do advise you don’t select the Delivery date as the same day as your presentation date, we prefer your order to arrive well in advance in which the awards are being presented.

Artwork Approvals

Prior to engraving, artwork is sent for approval on orders for glass, crystal, and items engraved with a logo.

We advise that artwork is checked and confirmed as soon as possible as delays in artwork approval may cause a delay to the despatch of your order.

Large Corporate/Education Orders

If you are ordering for a Sports Club, School or Corporate Organisation, we can supply large orders at the right price for you.

Please get in touch by calling us on 01527 400092, email us at enquiries@brtgroup.co.uk, or use our Live Chat facility at the bottom right of your screen to discuss your requirements.


Out of Stock Products

In the event of your chosen products being out of stock, we will liaise via email to find suitable alternatives where possible. Alternatively, please don't hesitate to use our LiveChat facility to check live stock levels of items before purchasing.